Privacy Policy

Brillia (“Brillia”, “we”, “us”, “our”) operates the Brillia Community App and the website at brillia.au (the “Service”). This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices available to you.

The Service is intended for parents, expectant parents, and primary caregivers aged 18 and over. It is not directed at children, and children do not create accounts or use the Service directly.

Thais da Costa Boeira (ABN 95 528 389 080), trading as Brillia, is the operator of the Service and the entity responsible for the personal information described in this policy.

We only collect what a specific feature of the app actually needs. We do not collect your exact date of birth, your children's exact date of birth, your home address, or any government-issued ID.

• Account & profile information — your email address, first name, and general suburb/area (used only to show you what's nearby; we never ask for a street address on your profile).
• Children's information — for each child you add: an optional nickname, and their birth month and year (or, for a pregnancy, an expected month and year), not their exact date of birth. This is the minimum needed to work out an approximate age range so we can show you relevant meetups.
• Interests — a short, optional list you can add to your profile.
• Phone number — collected once, only the first time you RSVP to an actual meetup, used solely to verify your account belongs to a real person before we reveal a meetup's exact address and time to you.
• Content you create — meetups you host, messages in meetup chats, support (“ask or offer help”) posts and replies, and anything you tell us about a concern regarding another user or meetup.
• Usage and analytics information — we use a product analytics tool (PostHog) to understand how the app is used. Only specific, named events for meaningful actions are sent (for example, that a meetup was created or a support post was viewed). We do not record keystrokes, mouse movements, or session replays, and we never send message content, exact addresses, birth dates, or your name to this tool.
• Technical information — standard technical data (e.g. IP address, browser type, device type) may be logged by our hosting and infrastructure providers for security and reliability.

We do not collect your precise device location. “Nearby” features are calculated only from the general suburb you select, using a static reference table — the app never requests access to your device's GPS.

If you choose to mark a family member as currently pregnant, this is recorded against that entry. Under Australian privacy law, health-related information — which pregnancy status falls under — is treated as “sensitive information,” requiring your consent to collect.

By choosing to add this information to your profile, you consent to us collecting and storing it for the purposes described in this policy. You can withdraw this consent at any time by removing the pregnancy entry from your profile, which deletes the associated data.

• to create and maintain your account
• to show you relevant meetups, support posts, and other parents based on your (or your children's) approximate age-stage and general area
• to let you host and join meetups, and to verify your identity before revealing a meetup's exact details
• to operate meetup chat and the support board, including moderation
• to communicate with you (e.g. sign-in codes, safety notices)
• to understand overall usage of the app so we can improve it, via the limited analytics described above
• to keep the community safe, including looking into concerns raised with us and enforcing our Terms & Conditions

We do not sell your personal information. We share limited information with the service providers that help us run Brillia, each given only what they need to do their job:

• Supabase — our database, authentication, and file storage provider, which hosts substantially all of the personal information described above.
• Netlify — our website hosting provider.
• Resend — our email provider, used only to send sign-in codes (and, in future, safety-related notices).
• PostHog — our analytics provider, receiving only the limited named events described in section 3.

Other parents can see a deliberately limited version of your information depending on context — for example, your first name and general suburb are visible to other parents browsing meetups, but your identity in a meetup's chat is only revealed to parents who have themselves RSVP'd to that same meetup, and your exact address is never shown to anyone before they RSVP into your meetup.

We do not share your information with the businesses listed in the app's Businesses section — those listings have no accounts and no access to any parent's data.

We may disclose your information if required to do so by law, or where necessary to protect the safety of you or others.

Some events shown in Meetups (“Public Events”) are sourced from external organisations (such as councils, libraries, or museums) and link out to that organisation's own website to book or find out more. Brillia is not responsible for what happens on that external site — please review its own privacy practices before providing any information there.

If you use the “create a memory story” option after a meetup concludes, you will be taken to a separate, third-party website (Stars is Stories) to do so. Brillia only records that you clicked through — nothing about the meetup, your children, or your account is sent to that service by Brillia. Any information you provide once there is governed by that service's own privacy policy, not this one.

Your information is stored with Supabase, our database provider, and is protected using access controls configured directly at the database level — not only in the app itself — so that, for example, a business listing has no way to query information about parents or meetups, and a parent can only see another parent's exact meetup details once they've RSVP'd.

Our infrastructure provider stores information on servers that may be located outside Australia (currently understood to be within the European Union). Where your information is stored overseas, we take reasonable steps to ensure it continues to be handled consistently with the Australian Privacy Principles.

No method of storing or transmitting information is 100% secure, and we cannot guarantee absolute security.

• Account and profile information (email, name, suburb, children's information, interests) — kept while your account is active. If you ask us to delete your account, this is removed within 30 days, except where a limited record needs to be kept longer as described below.
• Meetup, support-post, and chat content — kept while relevant to an active meetup or post. If your account is deleted, your personal identifiers are removed from this content, but non-personal parts of a meetup or post you were involved in (for example, that a meetup took place) may remain visible to other participants for its ordinary lifetime.
• Records of safety concerns raised with us — kept for 24 months from the date they're raised, to support ongoing community-safety review.
• Technical and security logs — kept for 90 days.

Subject to some exceptions, you can:

• access and correct the personal information we hold about you, largely by editing your profile directly in the app
• ask us to delete your account and associated information
• let us know about another parent you'd like kept away from your meetups and activity
• tell us about a concern regarding a user, meetup, or piece of content, so we can look into it

To make a request about your personal information, contact us at hello@brillia.au.

Brillia is intended for use by parents, expectant parents, and primary caregivers aged 18 and over. Children do not have their own accounts and do not use the Service directly. The limited information we hold about children (a nickname and an approximate age range) is provided by their parent, for the sole purpose described in section 3.

We may update this Privacy Policy from time to time. If we make material changes, we will let you know before they take effect. This policy was last updated on 9 September 2026.

If you have questions about this Privacy Policy or how your information is handled, contact us at hello@brillia.au.